Request an exchange or refund
Do you want to return items?
You have 20 days from the date you received your item to exchange or return it.
Exchanges are free in France and in the EU. For a refund request, the shipping fees will be charge to you.
Don't worry, just fill in your email address and order number. You will be automatically redirected to our return interface where you can request an exchange or a refund.
If you can't find it, don't hesitate to contact us at club@nenes-paris.com
If you want to know more about the conditions of exchanges and refunds, click here !